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Zoho AI Assistant: Smarter, Faster, More Efficient Support

Experience the next level of customer service with our intelligent AI solutions.

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Revolutionizing Customer Support

Zoho AI Assistant brings smarter, faster, and more efficient AI-powered support solutions to streamline your customer service operations.

Overcoming Common Support Challenges

The Zoho AI Assistant addresses key challenges in modern support systems by leveraging the power of AI.

  • Lengthy Support Queues

    The AI Assistant significantly reduces wait times, allowing customers to resolve their issues more efficiently.

  • Overworked Agents

    By automating repetitive tasks, the AI Assistant alleviates pressure on support staff, boosting their productivity.

  • Overflowing Inboxes

    AI tools ensure that all customer inquiries are addressed promptly, reducing customer frustration and improving satisfaction.

Overcoming Common Support Challenges

Key Benefits

  • Enhanced Efficiency

    Speed up support operations by reducing the need for agents to handle repetitive tasks.

  • Happier Customers

    Deliver faster, more accurate responses that improve customer satisfaction and loyalty.

  • Improved Quality

    Ensure consistent, high-quality responses with AI pulling real-time data from your knowledge base.

  • Data Security and Compliance

    Our solution is hosted on secure, GDPR-compliant servers within Europe.

  • Faster Onboarding

    New agents can get up to speed quickly by working alongside the AI Assistant.

  • Boosted Productivity

    With AI handling common queries, support teams can focus on more complex customer issues.

Seamless Integration with Zoho Desk

The Zoho AI Assistant integrates effortlessly with Zoho Desk, leveraging your existing knowledge base to provide instant, accurate responses.

AI Chat for Your Website

Let visitors resolve their queries through real-time chat on your website. Our AI Assistant responds using your existing content, handling multiple questions in a logical, step-by-step manner.

  • AI-powered real-time chat interaction
  • Efficient handling of multiple queries
  • Integration with existing website content

Suited For: Any business aiming to enhance customer engagement and reduce support wait times.

Enhance customer experience with instant AI-powered support.

Request your AI Chat demo
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AI Expert Mode for Agents

Support agents can rely on the AI Assistant to pull accurate answers from your knowledge base while handling inquiries via chat or phone. Every response comes with a source for quick verification.

  • AI-assisted answer extraction
  • Source verification for every response
  • Support across multiple channels (chat, phone)

Suited For: Support teams in need of a reliable tool to improve answer accuracy and response times.

Empower your support team with AI-driven insights and verification.

Request your AI Expert demo

Ticket Processing with Co-Pilot for Zoho Desk

When a new ticket is created, the Co-Pilot instantly drafts a response. Agents can either edit the draft or send it as-is, cutting down on response time significantly.

  • Immediate AI-driven ticket response drafting
  • Option for agent editing before sending
  • Rapid resolution of support tickets

Suited For: Customer support departments looking to decrease ticket response times and increase efficiency.

Reduce ticket backlog and improve customer satisfaction with AI assistance.

Request your AI Co-Pilot demo
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